Privacy Policy

Welcome to Excellence Learning Centre Pvt Ltd

Excellence Learning Centre Pvt Ltd ("we," "our," or "us") is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elceducation.com or interact with our advertisements, including our marketing campaigns on Meta platforms (Facebook and Instagram).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your information.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via our website or Meta Ads includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, city, and academic/career interests, which you voluntarily provide to us when you fill out a lead form, register for a webinar, request a brochure, or enroll in a course.
• Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
• Meta Pixel & Cookies: We use tracking technologies like cookies and the Meta Pixel to analyze traffic, optimize our ad campaigns, and deliver targeted advertisements based on your past visits to our website.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Provide you with information regarding our upcoming batches, mock tests, and coaching programs.
• Respond to your inquiries, calls, or WhatsApp messages regarding course details.
• Deliver the educational resources, brochures, or counseling sessions you requested.
• Optimize and measure the performance of our Meta Advertisement campaigns.
• Send you marketing and promotional emails or text messages (you can opt-out at any time).

3. Disclosure of Your Information

We value your privacy and do not sell, rent, or trade your personal data with third parties for their promotional purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, or to investigate/remedy potential violations of our policies.
• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as email delivery, SMS gateways, CRM software, and hosting services.

4. Meta (Facebook) Data Processing & Opt-Out

Our website utilizes the Meta Pixel. This tool helps us understand user behavior and measure the effectiveness of our Facebook and Instagram ads.

• Meta may connect this data with your Facebook account and use it for their own advertising purposes in accordance with Meta’s Data Policy.
• You can manage your Facebook ad preferences and opt-out of interest-based ads by visiting your Facebook Ad Settings.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or ask us to delete your personal data from our active marketing lists. To exercise these rights, please contact us using the details below.

7. Contact Us